The site should work for everyone.

What we do

The whole site can be used with the keyboard alone, and the focus indicator is always visible. We use proper HTML structure with heading levels and landmarks so that screen readers can navigate. The price calculators announce their results via aria-live, so an updated total is read out. The receipts have text alternatives that describe the whole calculation in words. All animations are switched off automatically if you have chosen reduced motion in your operating system. Text and background are chosen for contrast, and no information is conveyed by colour alone.

What we know falls short

The site is new and has not yet been reviewed by an independent party. The comparison table on the comparison page requires sideways scrolling on small screens. The sliders in the price calculators are fine-grained and can be hard to hit exactly with a mouse — they can be stepped with the arrow keys. The app is not covered by this statement.

Let us know

If you find something that doesn't work for you — email [email protected] and describe what you were trying to do. We reply within 24 hours and fix what we can straight away. If you're not satisfied with our reply, you can turn to the Agency for Digital Government (DIGG).

This statement was last updated in October 2026.